Terms of service
Store: Koravem
Address: 1555 Hayes St, San Francisco California 94117, United States
Email: contact@koravem.com
Phone: +1 628-249-7866
Full Name: Juan Galvez
Welcome to Koravem. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or completing a purchase.
1. Overview
This website is operated by Koravem. Throughout the site, the terms “we”, “us”, and “our” refer to Koravem. By browsing or purchasing from koravem.com, you engage in our “Service” and agree to comply with these Terms of Service, as well as any additional policies referenced herein.
2. Online Store Terms
By using this website, you confirm that you are of legal age in your country or have provided consent for any minor dependents to use this site. You may not use our products for unlawful purposes or violate any laws in the course of using our Service.
3. General Conditions
We reserve the right to refuse service to anyone at any time for any reason. You understand that non-payment-related content may be transmitted unencrypted across networks. Payment data (including credit card information) is always encrypted during secure transmission.
4. Products and Pricing
All prices on our website are displayed in euros (€) and include VAT unless otherwise indicated. We may modify or discontinue products, pricing, promotions, or availability at any time without prior notice. While we aim for accuracy, product descriptions, specifications, and images may occasionally contain minor errors or variations due to screen differences or lighting.
5. Orders and Payments
By placing an order, you agree that all information provided is accurate and complete. Payments are processed securely through trusted third-party providers, and we do not store your payment details. We may cancel or limit any order if fraud, unauthorized activity, or unusual purchasing patterns are detected.
6. Shipping and Delivery
Processing time: 1–2 business days after payment confirmation.
Delivery time: Estimated 2–3 business days for France and Italy.
Shipping cost: Free shipping for orders over €30.
Once your package has shipped, you will receive an email with tracking details. Koravem is not responsible for delays caused by couriers, customs procedures, weather conditions, or incorrect address information provided by the customer.
7. Returns and Refunds
We offer a 60-day satisfaction guarantee. If you are not satisfied with your purchase, you may return it within 60 days for a full refund. Items must be unused, in original packaging, and in their original condition. For full details, please refer to our Refund Policy.
8. Accuracy of Information
Although we strive for accuracy, we cannot guarantee that product descriptions, pricing, or website content will always be error-free. We reserve the right to correct any inaccuracies at any time without prior notice.
9. Intellectual Property
All content on this website — including text, images, graphics, logos, and design elements — is the property of Koravem or its licensors. Unauthorized reproduction, distribution, or use of any materials on the site is strictly prohibited.
10. Third-Party Services
Our Service may include tools or services provided by third parties (e.g., payment processors, logistics partners, analytics tools). While we select partners that follow secure and lawful practices, we are not responsible for any issues arising from third-party systems.
11. Limitation of Liability
To the fullest extent allowed by law, Koravem shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. In all cases, our total liability shall not exceed the amount paid for the order in question.
12. Governing Law
These Terms of Service and any related agreements are governed by the laws of Italy, without regard to conflict-of-law principles.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
contact@koravem.com